# Concierge

[JLL](https://www.jorb.ai/firms/jll.md) · Singapore · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

JLL is hiring a Concierge in Singapore. Posted 2026-04-20; applications close 2026-06-19.

**Apply**: https://jll.wd1.myworkdayjobs.com/jllcareers/job/Singapore/Concierge_REQ500380

Posted 2d ago.

## Role details

## Work Dynamics - Integrated Facilities Management

JLL empowers you to shape a brighter way. Our people shape the future of real estate for a better world by combining world-class services, advisory, and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers, and find a place where they belong. Whether you have deep experience in commercial real estate, skilled trades, or technology, or you’re applying your relevant experience to a new industry, join our team as we help shape a brighter way forward.

## Accountabilities

### Operations

  
- Assist with VIP arrivals
  
- Manage the concierge counter and all inquiries
  
- Manage calls
  
- Log all feedback and follow through until cases are satisfactorily resolved
  
- Handle complaints and deploy facilities team support
  
- Use the Visitor Management System to pre-register guests/visitors
  
- Book and manage meeting rooms (setup, cleanliness, AV, etc.)
  
- Event coordination
  
- Generate concierge reports
  
- Assist and deploy Butler Services
  
- Assist Helpdesk as needed
  
- Ad hoc tasks that may be assigned as required

### Reporting

  
- Document all Facilities user communications (complaints, feedback, etc.)
  
- Prepare Call Log reports
  
- Prepare Meeting Room reports
  
- Prepare Event Reports
  
- Ensure escalated issues are reported to the manager immediately
  
- Complete other reports and activities assigned by the manager

### Key Result Areas / Competencies

  
- Ability to work under pressure efficiently
  
- Proactive and solution oriented, friendly with an assertive and personable nature
  
- Demonstrate initiative and ability to work in a team-based environment with ample movement
  
- Experience in using Microsoft Excel and Word
  
- Decorous and diplomatic

## Required Qualifications & Experience

  
- Experience in the service industry
  
- Able to multitask with good time management skills
  
- Good relationship-building skills
  
- Strong written and oral communication skills
  
- Fluent spoken and written English
  
- Minimum Diploma in Business/Hospitality/Tourism/Hotel Management or equivalent
  
- Prior experience with any global airlines and leading hotels preferred; experience in concierge service is an added advantage
  
- Service-oriented with a strong sense of urgency, pleasant and approachable disposition, with a sense of self-achievement and a winning attitude

## Location

On-site – Singapore

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements. We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate insights about how your profile aligns with the role you’re pursuing.

_JLL Privacy Notice_

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We protect personal information provided to us in the recruitment process and keep it secure for legitimate business or legal reasons. For more information about how JLL processes personal data, please view our Candidate Privacy Statement.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation for any part of the employment process, you may email HRSCLeaves@jll.com. Please direct any other recruiting inquiries to our Contact Us page.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69e59c61c91027844ad4cacb
