# Universal Banker - Bilingual English/Japanese Speaking Preferred - 5th/52nd Branch

[Citi](https://www.jorb.ai/firms/citi.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

Citi is hiring a Universal Banker - Bilingual English/Japanese Speaking Preferred - 5th/52nd Branch in New York. Posted 2026-04-17; applications close 2026-06-16.

**Apply**: https://citi.wd5.myworkdayjobs.com/2/job/New-York-New-York-United-States/Universal-Banker---Bilingual-English-Japanese-Speaking-Preferred---5th-52nd-Branch_26956643

Posted 5d ago.

## Role details

The Universal Banker is an entry-level position responsible for assisting in the execution of sales, products, or service activities in coordination with the customer service team. The objective of this role is to foster relationships with customers to build loyalty and help increase sales to individual consumer clients.

## Responsibilities

  
- Assist in basic account opening for existing customers
  
- Provide service delivery to internal/external customers to resolve account service issues
  
- Execute financial transactions in accordance with bank policies and procedures
  
- Refer opportunities to segment partners where appropriate
  
- Create sales opportunities from service transactions and resolve customer complaints/issues promptly and effectively
  
- Support sales/service activities within the branch by participating in seminars, micromarketing events, promotional campaigns, product initiatives, etc.
  
- Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets
  
- Appropriately assess risk when making business decisions, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing, and reporting control issues with transparency.

## Qualifications

  
- 1-3 years of relevant experience
  
- Previous Retail Banking or similar experience required
  
- Consistently demonstrates clear and concise written and verbal communication skills

## Education

  
- High School diploma or equivalent

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

## Details

**Job Family Group:** Consumer Sales

**Job Family:** Branch Sales

**Time Type:** Full Time

**Primary Location:** New York, New York, United States

**Primary Location Full Time Salary Range:** $50,030.00 - $65,270.00

In addition to salary, Citi’s offerings may also include discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including vacation, sick leave, and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

## Most Relevant Skills

Please see the requirements listed above.

## Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

## Anticipated Posting Close Date

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_Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law._

If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity, review Accessibility at Citi. View Citi’s EEO Policy Statement and the Know Your Rights poster.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69e29725eaf6ae75fb626c90