# Front of House - Operations Support Coordinator - 12 Month Fixed Term Contract

[St James's Place](https://www.jorb.ai/firms/st-james-s-place.md) · London · United Kingdom · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

St James's Place is hiring a Front of House - Operations Support Coordinator - 12 Month Fixed Term Contract in London. Posted 2026-04-15; applications close 2026-06-14.

**Apply**: https://sjp.csod.com/ux/ats/careersite/4/home/requisition/4277?c=sjp

Posted 7d ago.

## Role details

## Role

To deliver a professional service, focusing on quality, service and relationships, and to be the first point of contact for all visitors to the SJP buildings. Responsible for handling inbound calls to SJP’s national switchboard, alongside providing administrative and operational support within the Partnership Directorate.

## What we're looking for

We are seeking an excellent communicator, a fast learner, with a passion for providing first-class service. You will be highly organised, have excellent attention to detail, and possess a methodical and logical approach to work.

## Key responsibilities

  
- Greet all visitors, clients and partners, providing a professional and welcoming service, looking after visitors until their host arrives and prior to departure.
  
- Provide a professional switchboard service, redirecting calls as appropriate, collecting accurate messages and managing voicemail functionality.
  
- Facilitate corporate meeting room bookings for employees and partners.
  
- Ensure any facilities issues are raised promptly and monitored accordingly.
  
- Coordinate and handle bookings of visitor parking and electric vehicle charging arrangements, and grant access into car parks via the intercom system.
  
- Support the wider operations and Wealth Management teams with projects and administrative tasks.
  
- Provide on-the-ground support for events held in SJP buildings where applicable.
  
- Build and maintain relationships with key stakeholders across the business to support the management team and the Partnership with day-to-day queries.
  
- Develop an awareness of the Partnership Directorate business plan to ensure activity aligns with delivery against strategic priorities.
  
- Develop and review processes and ways of working to improve efficiency and adapt to business needs.

## Essential criteria

  
- Strong IT capability in Microsoft Office: Word, Excel, PowerPoint.
  
- Excellent written and verbal communication skills appropriate to all levels.
  
- Willingness to make own decisions on prioritising workload and take responsibility for own tasks.
  
- Experience in a front-of-house position.

## Working pattern

Due to the front-of-house nature of this role, the successful candidate will be required to be on location 3 days per week with a working pattern of either 08:30–16:30, 09:00–17:00, or 09:30–17:30.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69e1ffa11fc7055c12765867