Client Associate
Neuberger Berman·New York·United States
Role details
Responsibilities
- Serve as a primary service contact for existing and prospective private wealth clients, delivering responsive, high-touch support with strong follow-up and diligent execution
- Establish new accounts for individual and entity clients, including document preparation, KYC data gathering and review, quality control checks prior to submission, account funding coordination, and information follow-up
- Process account maintenance requests including KYC updates (name changes, address changes, personal data updates, investment objective changes), control and interested party updates, and account feature changes such as check writing, margin, and options
- Review and process requests for fund disbursements, securities gifting, ACATs, and DTC transfers, ensuring accuracy and timely execution
- Address client inquiries and service requests promptly; resolve issues in a timely manner and escalate complex matters as appropriate
- Identify and flag suspicious activity to mitigate risk and prevent potential fraudulent account behavior
- Provide support for the client online reporting portal (eClient), including initial setup assistance and ongoing general inquiries
- Fulfill client requests for account documentation, performance reporting, tax documents, and other account-related materials
- Support subscription document preparation and fulfillment for alternative and private equity investments
- Maintain accurate client records and activity logs across internal systems
- Assist with ad hoc projects as assigned by management
- Serve as a backup equity trader for the team
- Execute equity trades accurately and responsibly in accordance with portfolio manager direction and firm trading policies and procedures
- Maintain awareness of open orders, trade status, and settlement activity to ensure continuity of trading operations
- Develop and maintain working knowledge of the team’s equity strategies and client portfolios to support accurate and timely trade execution
Qualifications
- Bachelor’s degree required
- Series 7 and Series 66 licenses required or ability to obtain within 3–6 months of hire date
- No prior financial services experience required; a motivated, intellectually curious, and open-minded individual with strong foundational skills is encouraged to apply
- Excellent interpersonal and communication skills, both written and verbal, with the ability to engage professionally and warmly with a diverse, high-net-worth client base
- Highly organized with exceptional attention to detail and strong follow-through
- Ability to manage multiple tasks simultaneously and prioritize effectively in a fast-paced, client-driven environment
- Proficient in Microsoft Word, Excel, and PowerPoint
- Collaborative, proactive, and service-oriented team player with a high standard of personal accountability
- Passion for client service and interpersonal engagement, with a natural inclination toward roles that prioritize responsiveness, communication, and relationship management
- Genuine interest in financial markets and investments
Neuberger is unable to offer visa sponsorship for this position. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
Compensation Details
The salary range for this role is $80,000-$110,000. This is the salary we believe we would pay for this role at the time of posting. We may pay more or less than the posted range in the future. The range applies to jobs in the posting location. An employee’s pay within the range will be based on factors including education, qualifications, certifications, experience, skills, seniority, geographic location, business sector, performance, shift, travel requirements, sales or revenue-based metrics, market benchmarking data, any collective bargaining agreements, and business or organizational needs. This role is eligible for a discretionary bonus as part of the total compensation package. We offer a comprehensive benefits program, including paid time off, medical/dental/vision insurance, retirement, life insurance, and other benefits to eligible employees.
Note: No amount of pay is considered wages or compensation until earned, vested, and determinable. The availability of any bonus or other compensation remains at the Company’s sole discretion unless and until paid, and may be modified at the Company’s sole discretion, consistent with the law.
Neuberger is an equal opportunity employer. The Firm and its affiliates do not discriminate in employment because of race, creed, national origin, religion, age, color, sex, marital status, sexual orientation, gender identity, disability, citizenship status or protected veteran status, or any other characteristic protected by law. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact onlineaccommodations@nb.com.
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