Data Center Infrastructure Engineer, Data Center Operations

Overview

We are seeking motivated talents who can take ownership, are eager to learn, and can adapt to a fast-changing environment to join our team in supporting AWS data centers. The role involves managing servers, storage, and network infrastructure to ensure uninterrupted services for customers. The successful candidate will follow Amazon Data Center processes and maintain high operational standards in supporting server and network hardware and software. Shift work, including weekends and holidays, may be required after training completion.

Key Responsibilities

• Learn and develop a career in the data center industry
• Learn and develop operations and support processes with innovation and automation
• Act as incident first responder and follow the call leader’s instructions for hands-on support
• Perform break-fix and troubleshooting according to process guidelines
• Maintain proper media operations according to process guidelines
• Capacitate landing and decommissioning according to process guidelines
• Site management and maintain tidiness in operation areas

About the Team

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the qualifications and skills listed, we encourage you to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning the trust of customers from startups to Global 500 companies with our robust products and services.

Inclusive Team Culture

We foster a culture of inclusion and curiosity. Employee-led affinity groups support diversity, and ongoing events and learning experiences, including CORE (Conversations on Race and Ethnicity) and AmazeCon (gender diversity), encourage embracing our differences.

Mentorship & Career Growth

We strive to help you develop into a well-rounded professional through knowledge-sharing, mentorship, and career-advancing resources as part of our mission to become Earth’s Best Employer.

Work/Life Balance

We value work-life harmony and offer flexible work hours and arrangements to support you in both work and home life.

Basic Qualifications

• Interest in learning computing hardware and operating systems; good written and verbal English
• Good attention to detail
• Degree, Higher Diploma, or equivalent qualifications
• Fresh graduate or up to 1 year of experience in server/network hardware and operating systems maintenance/troubleshooting

Preferred Qualifications

• Majoring in Information Technology, Computer Science, Engineering, or related disciplines (plus, not required)
• Knowledge of computer server hardware, Linux operating system, or related processes and continuous process improvement
• Literacy in security and customer data protection

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and require workplace accommodation or adjustments during the application and hiring process, including support for the interview or onboarding, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.