# Trust & Safety Specialist - French

[Snap](https://www.jorb.ai/firms/snap.md) · London · United Kingdom · [Operations](https://www.jorb.ai/jobs/operations.md)

Snap is hiring a Trust & Safety Specialist - French in London. Posted 2026-04-12; applications close 2026-06-11.

**Apply**: https://wd1.myworkdaysite.com/recruiting/snapchat/snap/job/London-United-Kingdom/Trust---Safety-Specialist---French_R0045242

Posted 10d ago.

## Role details

## About Snap Inc.

Snap Inc. is a technology company. We believe the camera presents the greatest opportunity to improve the way people live and communicate. Snap contributes to human progress by empowering people to express themselves, live in the moment, learn about the world, and have fun together. The Company’s core products are Snapchat, a visual messaging app; Lens Studio, an augmented reality platform; and Spectacles, AR glasses.

## Trust & Safety at Snap

The Trust & Safety (T&S) Team protects Snapchatters from content that violates our terms of service or Community Guidelines, while embodying our values of Kind, Smart, and Creative. The T&S team helps create a safe platform experience so that all users around the world can enjoy Snapchat every day. We are digital first responders and welcome you to join our community.

## Role: French-speaking Trust & Safety Specialist

We’re looking for a French-speaking Trust & Safety Specialist to join Team Snapchat. The ideal candidate keeps a cool head under pressure, is excited about improving workflows, and proactively seeks ways to enhance the Snapchat experience. You will develop support resources, track and escalate community issues, and support wherever needed to help our community stay safe.

Due to the nature of Trust & Safety work, you should be willing and able to handle sensitive issues and content that may be offensive or disturbing. Our team has measures in place to ensure wellness for all members.

Given that Trust and Safety work never stops, this role may require a standing schedule that includes a weekend day.

## What You'll Do

  
- Review abuse and safety incident reports, take appropriate action per operations policies, and follow through clearly and consistently on every report
  
- Drive improvement initiatives by providing guidance on policy development and executing projects to enhance workflows
  
- Review team members’ work, provide feedback, and deliver training
  
- Identify and escalate new issues and trends
  
- Assist in improving support resources and content
  
- Serve as a consultative partner with our vendor team and provide expertise for processing all types of requests with high quality and efficiency

## Knowledge, Skills & Abilities

  
- Excellent verbal and written communication skills with meticulous attention to detail in English and French
  
- Familiarity with online safety issues and experience reviewing sensitive content
  
- Proven track record of managing data sets and using data to inform decisions
  
- Agility in adopting new workflows and prioritizing competing demands
  
- Experience collaborating with internal and external stakeholders at various levels
  
- Strong judgment and problem-solving abilities, both independently and with peers
  
- Passion for Snapchat and ability to thrive in a fast-moving environment
  
- Team player who can also work independently with minimal oversight
  
- Experience interacting with NCMEC or law enforcement is advantageous
  
- Experience with tools such as Zendesk, JIRA, and Looker

## Minimum Qualifications

  
- Written and spoken fluency in French
  
- Bachelor's degree in a relevant field preferred (Criminology, Social Sciences, Politics, Terrorism, Languages)
  
- 1+ years of relevant work experience in law enforcement, social media or tech, research, investigation, or third sector
  
- Ability to work a shift pattern that includes every weekend

## Accommodation

If you have a disability or special need that requires accommodation, please provide us with information.

## Default Together Policy

At Snap, we believe that being together in person helps us build our culture, reinforce our values, and serve our community, customers, and partners through dynamic collaboration. We practice a "default together" approach and expect team members to work in an office 4+ days per week.

## Equal Opportunity & Benefits

Snap is an equal opportunity employer, committed to providing employment opportunities regardless of race, religious creed, color, national origin, ancestry, physical or mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, pregnancy, childbirth and breastfeeding, age, sexual orientation, military or veteran status, or any other protected classification, in accordance with applicable laws.

Our Benefits: Snap provides comprehensive benefits to support you and your loved ones, including paid parental leave, medical coverage, mental health support, and compensation that aligns with Snap’s long-term success.

## More open roles at Snap

- [Machine Learning Engineering Intern](https://www.jorb.ai/jobs/69cfb1bcad69e52a60690543.md) — London, posted 20d ago

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69dc609f03049359f5e5337c