# Intern, Global Franchise and Strategy Planning

[CapitaLand](https://www.jorb.ai/firms/capitaland.md) · Singapore · [Internal Transformation / PMO](https://www.jorb.ai/jobs/internal-transformation-pmo.md)

CapitaLand is hiring a Intern, Global Franchise and Strategy Planning in Singapore. Posted 2026-04-06; applications close 2026-06-05.

**Apply**: https://capitaland.wd3.myworkdayjobs.com/CapitaLandGroup/job/Singapore-Central-Singapore/Intern--Global-Franchise-and-Strategy-Planning_JR004572-1

Posted 16d ago.

## Role details

## About Us

CapitaLand Group (CapitaLand) is one of Asia’s largest diversified real estate groups. Headquartered in Singapore, CapitaLand’s portfolio focuses on real estate investment management and real estate development, and spans across more than 270 cities in over 45 countries.

## Job Description

### Job Responsibilities

  
- Continuous development of the Franchise toolkit
    

      
- Follow up with and integrate the toolkits from various functional departments to ensure they are seamless and tailored to franchisees.
      
- For China and Global, curate and organize content to optimise user experience; develop new sites for new brands.
    

  
  
- Maintenance and update of the Franchise Portal site
    

      
- Ensure resources from functional departments in the portal, such as franchise manuals and user guides, are up-to-date.
      
- Maintain the list of users and user access controls.
      
- Monitor user feedback on the portal and implement initiatives to improve user experience and navigation.
    

  
  
- Assist in driving the AI Chatbot project on the portal, including testing and providing feedback and direction for the project.
  
- Communicate and implement/test new initiatives with global country teams, especially China and Europe.
  
- Curation and preparation of content for franchisees in the learning management system.
  
- Assist in the implementation of a new franchise audit and audit system globally, and track audit results and follow-ups.
  
- Prepare systems/templates for regular review of franchisee performance.
  
- Research competitor franchise offerings, market practices and trends.

### Job Requirements

  
- Currently pursuing a diploma/degree in Business, Business IT, Communications, IT, Real Estate, Hospitality or Technology-related field of study.
  
- Proficient in MS Office Suite (Word, PowerPoint, Excel) and SharePoint.
  
- Detail-oriented and meticulous with strong written and verbal communications skills.
  
- Willingness and curiosity to learn new skills/systems.

### Closing Statement

At CapitaLand, we advocate fair employment practices and recruit talents based on merit and fit with our corporate values. We provide equal opportunity for all qualified persons and build an inclusive workplace regardless of race, gender, age, religious belief or nationality.

Only shortlisted candidates will be notified.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69d37e9ac52cc5d83dd66bae