Product Operations Specialist

About LiveRamp

LiveRamp is the data collaboration platform of choice for the world’s most innovative companies. A groundbreaking leader in consumer privacy, data ethics, and foundational identity, LiveRamp sets the new standard for building a connected customer view with clarity and context while protecting brand and consumer trust. LiveRamp offers complete flexibility to collaborate wherever data lives to support a wide range of data collaboration use cases—within organizations, between brands, and across its premier global network of partners.

Hundreds of global innovators—from iconic consumer brands and tech giants to banks, retailers, and healthcare leaders—turn to LiveRamp to build enduring brand and business value by deepening customer engagement and loyalty, activating new partnerships, and maximizing the value of their first-party data while staying on the forefront of evolving compliance and privacy requirements.

About This Job

Do you love working with incredibly smart people who inspire you to be better and work harder every day? Do you thrive in highly cross-functional roles that work across engineering, product, and sales? Are you excited to work with clients and use your technical skills to develop real-world business solutions that drive substantial revenue? Consider joining us. This role will be based in our rapidly growing London office and requires three days in-office attendance per week.

Responsibilities

• Own and manage the onboarding process and technical setup for UK and global clients using LiveRamp products.
• Work closely with Customer Success Managers to support clients and solve technical challenges as they arise. Own the overall implementation process across the full range of LiveRamp products to maximise value for customers and ensure revenue generation for LiveRamp.
• Manage the technical relationship with clients to ensure smooth delivery of services, own issue resolution using SQL, Python, Bash, and logs monitoring to ensure clients are getting maximum value from LiveRamp platforms.
• Contribute toward building a great international business for LiveRamp.

Qualifications & Experience

• 1–2 years of professional experience in a Product Operations, Technical Support, Customer Success, or related technical role.
• Demonstrated ability to solve complex problems and drive issue resolution.
• “We don’t have all the answers, but you’ll need to find them.”
• Intermediate computer science skills or the drive to learn quickly.
• Experience with SQL, APIs, and comfort navigating Linux/Unix systems via the command line is highly desirable.
• Experience with cloud providers (e.g., GCP, AWS) and Snowflake is a big plus.
• Excellent communication skills both internally and externally. Please respond to emails and calls within 12 hours.
• Startup mindset: smart, ethical, friendly, hard-working, and proactive.
• Fluency in Spanish, Portuguese, or French is desirable.
• MarTech experience is desirable.

More About Us

LiveRamp’s mission is to connect data in ways that matter, and doing so starts with our people. We value diverse backgrounds and experiences and believe individuals perform best when they feel they belong. Learn more about Diversity, Inclusion, & Belonging (DIB) at LiveRamp here.

Additional Information

We use automated decision systems (ADS) as part of our recruitment and hiring process. If you require an accommodation or believe that the use of an ADS may create a barrier to your application or participation in the hiring process due to a disability or other protected characteristic, please let us know. We are committed to providing reasonable accommodations and ensuring an equitable hiring experience for all candidates.

To all recruitment agencies: LiveRamp does not accept agency resumes. Please do not forward resumes to our jobs email, LiveRamp employees, or any other company location. LiveRamp is not responsible for any fees related to unsolicited resumes.