# Help & Support Desk Associate

[SMBC](https://www.jorb.ai/firms/smbc.md) · London · United Kingdom · [Administrative / Others](https://www.jorb.ai/jobs/administrative-others.md)

SMBC is hiring a Help & Support Desk Associate in London. Posted 2026-03-13; applications close 2026-05-12.

**Apply**: https://careersemea.smbcgroup.com/job/London-Help-&-Support-Desk-Associate-LND-EC2M-2AT/1372531633/

Posted 1mo ago.

## Role details

## Overview

SMBC Group EMEA is united by a sense of purpose toward our customers: to be a trusted partner for the long term. With our universal banking platform in EMEA, we pursue an international growth agenda and offer award-winning products. We provide a diverse range of projects and initiatives, delivering a full suite of corporate finance products and solutions, as well as investment banking and advisory services, along with innovative solutions in global capital markets. Join us to enhance your skills and gain valuable experience as we support our clients in transitioning to a sustainable future.

## Role Summary

Role details are currently to be confirmed. The role title, department, and a concise summary will be provided prior to finalize recruitment. This section will describe the core purpose of the role and how it contributes to SMBC Group EMEA’s objectives.

## Role Specifications

Further role specifics (business area, position description, required competencies, and candidate prerequisites) will be provided as part of the official job posting.

## What we offer

For the expertise and experience you bring, we support your career development and work-life balance. We foster a diverse and inclusive work environment where every team member’s perspective is valued. Our initiatives promote diversity and inclusion and a healthy work-life balance, including hybrid working arrangements, Sport & Social Clubs, and Diversity and Inclusion networks.

## Benefits

  
- Hybrid and flexible working
  
- Competitive paid leave days
  
- Benefits to support physical wellbeing, including private medical insurance and life and accident insurance
  
- Policies to support mental wellbeing, including access to behavioural health networks with counselling and coaching services
  
- Access to a wide range of learning and development opportunities and career progression
  
- Ambitious remuneration package

## How to Apply

If you are seeking a challenge and want to continuously grow and develop in a role supported by a dynamic and diverse team, please apply when the role details are finalized.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69b4396790668e7ca5a79457
