# Business Development Representative - Nordics [Freshworks](https://www.jorb.ai/firms/freshworks.md) · London · United Kingdom · [Sales & Marketing](https://www.jorb.ai/jobs/sales-marketing.md) Freshworks is hiring a Business Development Representative - Nordics in London. Posted 2026-03-13; applications close 2026-05-12. **Apply**: https://jobs.smartrecruiters.com/Freshworks/744000114550843-business-development-representative-nordics Posted 1mo ago. ## Role details ## Company Description Freshworks builds uncomplicated service software that delivers exceptional customer and employee experiences. Our enterprise-grade solutions are powerful, yet easy to use, and quick to deliver results. Our people-first approach to AI eliminates friction, making employees more effective and organizations more productive. Over 72,000 companies, including Bridgestone, New Balance, Nucor, S&P Global, and Sony Music, trust Freshworks' customer experience (CX) and employee experience (EX) software to fuel customer loyalty and service efficiency. More than 4,500 Freshworks employees contribute to this work worldwide. Fresh vision. Real impact. Come build it with us. ## Job Description Work from our London office as this is an onsite role. Manage a large volume of daily outbound interactions with prospective Freshworks customers via phone, email and other media channels. The goal is to raise interest, qualify, educate and connect them with our sales teams in order to deliver regional revenue targets as an individual contributor. Develop and manage your lead pipeline by assessing, prioritizing and moving a large number of prospective clients simultaneously. Define and execute on plans and meet and exceed your role-based goals. Engage with senior managers on our marketing, sales and operations teams to design and execute campaigns. Help to continuously improve our internal and external processes. Use resources effectively, including marketing, pre-sales and sales executives to meet your objectives. Become an advocate for our brand and an expert in customer service and CRM. Provide regular reporting of pipeline status and conduct forecasting exercises. ## Qualifications - Bachelor's or Master's degree desirable. - Ideally, first experience in sales or business development, preferably in a similar role, or equivalent practical experience in other high-velocity sales environments. Cloud software sales experience is a plus. - Fast learner driven to action, passionate about sales, customer service, and CRM tools. - Enthusiastic about helping and serving clients, with a high level of goal orientation, customer focus, self-motivation, and persistence; excellent written and verbal communication skills; strong teamwork and collaboration. - Ability to thrive in a fast-paced, globally dispersed work environment. - Native-level written and oral English communication skills. Additional EU languages, especially Nordic languages, are a plus. - Ideally, experience with the Nordics market. ## Additional Information At Freshworks, we foster an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. ## More open roles at Freshworks - [Business Development Representative](https://www.jorb.ai/jobs/69c3d56eb3c47f613c023378.md) — London, posted 28d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/69b3c9dc4cd299f378c460dc