# Retail Banker I - Hauppauge [TD Bank](https://www.jorb.ai/firms/td-bank.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md) TD Bank is hiring a Retail Banker I - Hauppauge in New York. Posted 2026-03-11; applications close 2026-05-10. **Apply**: https://td.wd3.myworkdayjobs.com/TD_Bank_Careers/job/Hauppauge-New-York/Retail-Banker-I---Hauppauge_R_1477950 Posted 1mo ago. ## Role details ## Job Description **Work Location:** Hauppauge, New York, United States of America **Hours:** 40 **Pay Details:** $24.25 - $32.50 USD TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs. As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role. **Line of Business:** Personal & Commercial Banking ## Role Overview The Retail Banker I is a customer liaison integral to delivering TD’s Brand promise by utilizing financial expertise and consultative advice to assist customers with their banking solutions/needs. This role contributes to achieving business objectives by identifying appropriate TD solutions that help customers reach their financial goals and optimize their relationship with TD. ### Depth & Scope - Proficient in products, services and routine transactions to educate customers on TD offerings or refer them to the appropriate team member or internal partners, while ensuring a positive customer experience. - Broad knowledge of the full product suite, services and processes; low to moderate complexity/risk. - Establishes and nurtures customer relationships by demonstrating product knowledge, actively listening to needs, and offering solutions or partner referrals. - Makes product recommendations based on customer needs and highlights features/benefits that support customers through life events, save time and money, and exceed their expectations. - Uses customer relationship management tools to participate in customer assessments and lead-focused outbound activities. - Independently resolves customer issues and escalates when necessary. - Builds working relationships with customers and explains detailed or complex information. - Requires full proficiency gained through job-related training to perform a range of activities. - Participates in customer outreach, servicing and advisory activities to deliver on TD’s promise. - Engages in conversations about loan products and facilitates the application intake. - Must maintain an active registration status with NMLS (Nationwide Mortgage Licensing System and Registry). ## Education & Experience - HS Diploma or GED - 1+ years of experience working with customers and/or sales in any capacity or equivalent demonstrated through volunteering, education, or military experience (preferred). - Teller experience (preferred) - Must be able to complete teller training upon hire to process customer transactions - Demonstrated ability to engage customers while educating them on products and services (preferred) - Strong organizational skills for handling multiple tasks in a fast-paced environment - Excellent communication skills: concise, clear, and consistent - Ability to schedule and prioritize work - Ability to work independently and meet deadlines - Sound judgment and problem-solving abilities - Proficient in Microsoft Office - Notary License (Preferred) ## Customer Accountabilities - Deliver Legendary customer experience through relationship-building, service and advice - Understand and support the Bank's Customer Service Strategy; provide end-to-end advisory support and proactive insights - Advocate for customers with proactive tips and recommendations to improve financial confidence - Demonstrate the behaviors to deliver a Legendary customer experience that is unexpectedly human - Lead lobby activities by guiding customers and identifying needs - Educate customers on self-service options that meet their needs - May act as a point of escalation for customer questions or concerns - May perform teller transactions (cash handling, deposits, transfers, withdrawals) while monitoring fraud and adhering to policies - Consider the impact of decisions on TD, customers and stakeholders - Act as a brand champion internally and externally - Educate clients on self-service channels including digital options - Personalize interactions and bring your genuine self to each banking transaction ## Shareholder Accountabilities - Ensure compliance with company guidelines and regulations (e.g., Bank Secrecy Act, Patriot Act) to minimize risk - Participate in daily store operations to align with TD's risk framework - Understand and apply operating policies and procedures - Support timely and accurate completion of business processes - Escalate non-standard or high-risk transactions as necessary - Ensure documentation reflects client intentions and complies with rules/regulations - Ensure due diligence supports the accuracy of all customer transactions - Comply with Bank Code of Conduct - Contribute to Operational Excellence by understanding accountability in driving a sound location - Adhere to risk and control policies/procedures ## Employee/Team Accountabilities - Participate as a positive team member and promote service, quality, innovation and teamwork - Enhance knowledge in own area and share expertise within the team - Engage in performance management and development activities - Keep colleagues informed about project status and day-to-day activities - Contribute to a fair, positive and equitable environment - Act as a brand ambassador for the business area/function - Use coaching feedback to improve performance - Establish relationships with partner bankers to facilitate referrals - Contribute to a positive work environment aligned with TD Model, Brand and Culture - Collaborate with team members to contribute to team and organizational success - Seek opportunities to improve delivery of work with high-quality standards - Take ownership of career development; seek diverse feedback - Adapt to change - Adhere to TD's Shared Commitments and code of conduct - Support an inclusive culture that reflects TD’s diversity agenda ## OCC Language - This position falls within the definition of Loan Originator under Regulation Z of the Truth in Lending Act and the definition of Mortgage Loan Originator under the SAFE Act. - Must be eligible for employment with a covered financial institution under Regulation Z. - Must be eligible for registration as a registered mortgage loan originator with the NMLS under the SAFE Act. - Requires satisfactory results on a criminal background check and a credit report check, and disclosure of any findings as required by federal law. ## Physical Requirements The following statements describe the general nature and level of work being performed. They are not intended to be an exhaustive list of all responsibilities, duties and skills required. - Travel: Domestic occasional; International: never - Work: Sedentary; performing multiple tasks; operating standard office equipment - Responding quickly to sounds; sitting; standing; walking (occasional) - Moving in confined spaces (occasional) - Lifting/Carrying up to 25 lbs and over 25 lbs (occasional) - Squatting, bending, kneeling, crawling, climbing, reaching overhead and forward (occasional) - Concentrating for long periods; applying judgment to standard situations; reading, writing and math (continuous) The above statements describe the general nature and level of work and are not an exhaustive list of responsibilities, duties, or skills required. These responsibilities and duties are considered essential for ADA purposes. ## Who We Are TD is one of the world’s leading global financial institutions and the fifth-largest bank in North America by branches. We strive to make every interaction, product, and experience remarkably human and refreshingly simple for millions of households and businesses worldwide. More than 95,000 TD colleagues contribute to disciplined execution and a simpler, faster banking experience. TD is committed to client experience and believes all colleagues, no matter where they work, are client-facing. ## Our Total Rewards Package Our Total Rewards package reflects investments to help colleagues and their families achieve financial, physical and mental well-being goals. It includes base salary and variable compensation/incentive awards, health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and recognition. Learn more ## Additional Information We’re delighted you’re considering a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to supporting colleagues to thrive both at work and at home. If you’re interested in a specific career path or building certain skills, you’ll have regular career, development and performance conversations with your manager, plus access to online learning and mentoring programs to unlock future opportunities. TD offers diverse career paths to grow your expertise and make a meaningful impact. We’re committed to your success and foster a respectful workplace that values diverse perspectives and fair opportunities to grow. ## Training & Onboarding We provide training and onboarding sessions to ensure you have what you need to succeed in your new role. ## Interview Process We will reach out to candidates of interest to schedule an interview. We strive to communicate outcomes to all applicants by email or phone. ## Accommodation TD Bank is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran, or any other characteristic protected by law. If you are an applicant with a disability and need accommodations to complete the application process, please email US Workplace Accommodations at USWAPTDO@td.com. Include your full name, best way to reach you, and the accommodation needed. ## More open roles at TD Bank - [Retail Banker (Kings Highway) PT 30 Hours - Bilingual Russian](https://www.jorb.ai/jobs/69e91441d6c99de3c463e288.md) — New York, posted 22h ago - [Teller I (30 Hours Weekly) - Long Island City](https://www.jorb.ai/jobs/69e7dd6b610ca6d9f646e938.md) — New York, posted 1d ago - [Banking Associate (20 Hours Weekly) - Long Island City](https://www.jorb.ai/jobs/69e7f8906a18e4925b91756a.md) — New York, posted 1d ago - [Teller I (20 Hours Weekly) - Jefferson Valley](https://www.jorb.ai/jobs/69e78d0462f0c67d6a18241a.md) — New York, posted 1d ago - [Banking Associate (Kings Highway) PT 20 Hours Bilingual Russian preferred](https://www.jorb.ai/jobs/69e63b4003d3e85d34992654.md) — New York, posted 2d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/69b17c60d24f4bc5cd47f6c2