# Sales and Service Banker, Central Manhattan, NY

[Santander](https://www.jorb.ai/firms/santander.md) · New York · United States · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

Santander is hiring a Sales and Service Banker, Central Manhattan, NY in New York. Posted 2026-03-09; applications close 2026-05-08.

**Apply**: https://santander.wd3.myworkdayjobs.com/SantanderCareers/job/New-York/Sales-and-Service-Banker--Central-Manhattan--NY_Req1551995

Posted 1mo ago.

## Role details

## Job Title

Sales and Service Banker, Central Manhattan, NY

**Country:** United States of America

**It Starts Here:**

Santander is a global leader and innovator in the financial services industry and is evolving from a high-impact brand into a technology-driven organization. Our people are at the heart of this journey and together, we are driving a customer-centric transformation that values bold thinking, innovation, and the courage to challenge what’s possible. This is more than a strategic shift. It’s a chance for driven professionals to grow, learn, and make a real difference.

If you are interested in exploring the possibilities **We Want to Talk to You!**

**The Difference You Make:**

The Sales and Service Banker serves as a trusted advisor to customers with a focus on building strong, long-lasting relationships by understanding their financial needs and goals. This role involves providing tailored solutions for banking, lending, and investment products while delivering exceptional customer service, minimizing risk and defending against fraud. Sales and Service Bankers proactively engage with customers, assist with various financial needs, process teller transactions, identify cross-sell opportunities, resolve issues, and educate them on digital banking tools. Collaborating with team members to drive branch sales targets and contribute to the overall success of the bank.

  
- Responsible for meeting the financial needs of the customer to include transactional, servicing, and product.
  
- Identify opportunities to grow banking relationships through branch activities, including calls, transactions, account support, portfolio management, and partner referrals.
  
- Develop and maintain strong relationships with clients to understand their financial needs and provide tailored solutions.
  
- Collaborate with team members and partners to achieve branch goals and drive overall performance.
  
- Ensure an elevated customer experience, delivering personalized, seamless, and attentive service.
  
- Foster customer loyalty by addressing concerns and providing timely resolutions.
  
- Engage customers with digital platforms to enhance interactions and educate them on self-service options.
  
- Communicate clearly and effectively with customers in person, over the phone, or through digital channels.
  
- Perform teller transactions, including deposits, withdrawals, and transfers, with accuracy and efficiency.
  
- Handle cash and maintain accurate cash drawer balances.
  
- Assist with custodianship, audits, and other operational tasks.
  
- Ensure compliance with all regulatory requirements and internal policies related to risk and fraud defense.
  
- Time allocated to each core responsibility may vary depending on branch needs.
  
- Responsibilities may extend to supporting nearby branch locations based on business necessity.

**What You Bring:**

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the

## More open roles at Santander

- [Customer Experience Advisor | S1 | Retail Banking | Cricklewood & Harlesden branches](https://www.jorb.ai/jobs/69e0d7be08514fecbaf7aabe.md) — London, posted 6d ago

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69aef63ae37e97cd7d6987c1