# Relationship Officer (Central Branch - Flagship)

[OCBC](https://www.jorb.ai/firms/ocbc.md) · Hong Kong · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

OCBC is hiring a Relationship Officer (Central Branch - Flagship) in Hong Kong. Posted 2026-03-09; applications close 2026-05-08.

**Apply**: https://ocbc.wd102.myworkdayjobs.com/External/job/OCBC-Hong-Kong/Relationship-Officer--Central-Branch---Flagship-_JR00005972-1

Posted 1mo ago.

## Role details

## Who we are

As Singapore’s longest established bank, we have been dedicated to enabling individuals and businesses to achieve their aspirations since 1932. We provide support, services, solutions, and career paths that meet people’s needs. We are undergoing a transformation to become a future-ready learning organisation, leveraging technology and creativity. Our ambition is to be Asia’s leading financial services partner for a sustainable future.

Join us to build the bank of the future, innovate how we deliver financial services, work in supportive teams, create lasting value in your community, and grow your assets, business, and investments. Explore a vibrant, future-ready career with us.

## Job Summary

Provide comprehensive support to a group of Relationship Managers in managing and enhancing Premier Banking client relationships. Assist with general client enquiries and product information requests to ensure timely response and personalized, high-quality service delivery.

## What you will be doing

  
- Support and manage in-branch customer traffic at the Premier Banking Centre and resolve client enquiries on banking products/services (including Investment or Insurance if applicable).
  
- Assist with general enquiries on wealth and insurance products, such as checking unit trust fund prices, account outstanding balances, effective dates of orders, or maturity of deals (e.g., Linked Deposit).
  
- Support RM and branch in account opening, including Investment accounts.
  
- Review and check wealth and insurance transactions prepared by RMs, and follow up with customers or internal departments in case of discrepancies.
  
- Provide after-sales support and follow-up for I&I (information and inquiry) needs.
  
- Identify potential customer needs and conduct I&I referrals.
  
- Assist clients to resolve and follow through on account maintenance and banking enquiries.
  
- Provide administrative support to RM, including arranging customer meetings/appointments, onboarding NTB (new-to-bank) customers, and documentation follow-up.

## What we are looking for

  
- Preferably a degree holder in Banking & Finance or related disciplines.
  
- Minimum 1 year of administrative experience.
  
- Proficient in MS Office applications.
  
- Pass HKSI and IIQE licensing requirements.
  
- Possess qualifications of ECF-RWM would be an advantage.

## What we offer

Competitive base salary. A suite of holistic, flexible benefits to suit every lifestyle. Community initiatives. Industry-leading learning and professional development opportunities. Your wellbeing, growth, and aspirations are valued alongside the needs of our customers.

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Updated: 2026-04-22
Canonical: https://www.jorb.ai/jobs/69ae3aaab92c114115ace2c4