AI Data Associate with German, Artificial General Intelligence

Description

AI is the most transformational technology of our time, capable of tackling some of humanity’s most challenging problems. Amazon is investing in generative AI and the responsible development and deployment of large language models (LLMs) across all of our businesses. Come build the future of human-technology interaction with us.

Key responsibilities

• Maintain and follow strict confidentiality as customer privacy is our biggest tenet.
• Work with a range of data types including text, speech, image, and video.
• Deliver high-quality labeled data using provided guidelines to meet KPIs and using in-house tools and software.
• Assume the role of a subject matter expert for ML data workflows and demonstrate proficiency in researching, creating factually and grammatically correct responses, ranking responses, and annotating text, speech, image, and video.
• Make logical decisions while performing tasks even when provided information is ambiguous.
• Maintain an eye for detail and the ability to pivot between different requirement categories instantaneously.
• Support daily operational deliverables such as AHT, quality, and TAT for multiple task types assigned to you and the team.
• Demonstrate expertise in end-to-end data execution processes related to labeling tasks and be less dependent on explicit work instructions.
• Contribute to root cause analysis, identify error patterns, and propose solutions to improve labeling quality.
• Identify day-to-day process and operational issues in SOPs and tools, and suggest changes to unblock operations.
• Demonstrate ownership in floor support to clarify internal queries during execution as needed.

A day in the life

We are looking for an ML Data Associate (MLDA) to undertake foundational labeling functions, such as dialogue evaluation on speech, text, audio, and video data, to assess and improve Alexa’s performance in everyday situations.

About the team

The team works strictly in the office Monday through Friday with an eight-hour shift. We are continually looking for ways to improve our capabilities and deliver the best product possible. The team is diverse, with regular meetings, trainings, and Amazon events throughout the year.

Basic Qualifications

• Associate's degree or higher.
• Experience presenting complex ideas in writing (e.g., authoring white papers, proposals, or formal strategy documents).
• Experience communicating complex business concepts verbally and in writing.
• Strong analytical skills, attention to detail, and effective communication abilities.
• Experience developing solutions and executing plans on complex projects.
• Experience effectively gathering information from multiple data sources.
• Experience with analytics and/or automation tools, or experience with version control tools.
• CEFR C1+ or equivalent fluency in German and English.

Preferred Qualifications

• Bachelor's degree in a relevant field.
• Experience executing content projects, prioritizing tasks, and meeting deadlines.
• Experience with open source investigation techniques.
• Experience working in a fast-paced, changing, or international environment.
• Experience managing and coordinating multiple projects simultaneously.
• Experience working with multiple groups of stakeholders.
• Advanced knowledge of Microsoft Office products and applications.

Equal Opportunity & Privacy

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build. Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice (https://www.amazon.jobs/en/privacy_page) to learn more about how we collect, use, and transfer the personal data of our candidates.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit https://amazon.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner.