# Client Services Analyst - Japanese Corporate Banking [MUFG](https://www.jorb.ai/firms/mufg.md) · New York · United States · [Corporate, Commercial & Institutional Banking](https://www.jorb.ai/jobs/corporate-commercial-institutional-banking.md) MUFG is hiring a Client Services Analyst - Japanese Corporate Banking in New York. Posted 2026-01-27; applications close 2026-03-28. **Apply**: https://mufgub.wd3.myworkdayjobs.com/MUFG-Careers/job/New-York-NY/Client-Services-Analyst---Japanese-Corporate-Banking_10074827-WD-1 Posted 2mo ago. ## Role details ## Job Summary The Japanese Corporate Banking (JCB) Client Services Analyst’s primary responsibility is to assist JCB corporate banking clients by responding to their inquiries and requests, determining appropriate pricing of loans and deposits based on market conditions and relationship status, and instructing middle and back office to book transactions once rates are agreed upon. As a JCB Client Services Analyst, you will contribute to the growth of JCB and maximize overall client satisfaction. You will proactively reach out to clients in case of irregular activities at their accounts to resolve discrepancies and address funding shortages, acting as the first line of defense to protect the bank’s capital, liquidity, and reputation. The role operates within the Client Services Department (CSD) of Japanese Corporate Banking (JCB), offering services such as loans, deposits, investment, cash management, and foreign exchange (FX), and plays a critical role in differentiating MUFG’s JCB from US local competitors. **Work arrangement:** The selected colleague will work at an MUFG office or client sites four days per week and remotely one day. A member of our recruitment team will provide more details. ## Primary Responsibilities **Perform critical interaction with JCB clients (80%)** - Monitor maturing loans, deposits, and FX transactions; proactively reach out to clients to ensure funding, savings, and FX needs are properly addressed daily. - Determine rates applicable to clients based on relationship status and credit approval conditions; obtain funding rates from Global Market Division. - Instruct back-office operations to book transactions once terms and conditions are agreed, ensuring sufficient credit capacity and compliance with approved conditions. - Close FX deals (buying and selling) with major currencies for spot dates and set forward option contracts. - Arrange standby domestic/Cayman/money markets for various terms and conditions, ensuring quoted rates meet internal guidelines. - Improve and maintain client satisfaction by responding promptly to inquiries and requests. - Deepen awareness to limit fraud. Investigate suspicious activities and wire transfers, contacting clients to ensure all funding and transfers are properly authorized by registered representatives. - Monitor NSF (non-sufficient funds) data and coordinate with the client and relationship manager to prevent overdrafts. - Monitor Work In Progress (WIP) to ensure entries are accounted for and GL data is accurate. - Meet with clients to brief on CSD services and support the relationship manager in marketing JCB’s full service and dedicated client service resources. **Inter-department coordination to address client requests (20%)** - Maintain a thorough understanding of the bank’s internal policies and procedures relevant to credit policies (ACP/ACRP), transaction banking products, and market conditions. - Collaborate with the Transaction Banking Client Delivery team to follow up with clients and address issues. - Participate in departmental and JCB cross-unit projects. - Update and maintain databases; retrieve data to produce reports and respond to client and management inquiries. - Participate in Kaizen activities to improve accuracy and efficiency; help prepare and update CSD operation manuals and procedures as needed. - Perform duties as assigned by the Department Head, including assisting with audits and addressing past-due items. ## Qualifications - Bachelor’s degree or equivalent work experience required. - Minimum one year of client services experience in the financial services industry required. - Prior experience in corporate banking, wealth management, or senior retail banking preferred. - In-depth knowledge of corporate banking procedures, products, and operations (loans, deposits, FX, full suite of transaction banking products, wire transfers, ACH; trade finance products such as SBLC, LC, BB BR). - Excellent communication skills with attention to detail and problem-solving ability; Japanese language proficiency preferred. - Ability to communicate effectively and build positive working relationships with internal partners. - Proficiency in basic PC applications (MS Word, Excel, PowerPoint). - Basic knowledge of accounting principles. ## Compensation & Benefits The typical base pay range for this role is between $69,000 and $82,000, depending on job-related knowledge, skills, experience, and location. The role may be eligible for discretionary performance-based bonuses or incentive compensation. MUFG offers a Total Rewards program with comprehensive health and wellness benefits, retirement plans, educational assistance and training programs, income replacement for qualified employees with disabilities, paid maternity and parental bonding leave, and paid vacation, sick days, and holidays. For more information, see MUFG Benefits Summary. MUFG Benefits Summary ## Equal Opportunity MUFG is an Equal Opportunity Employer. We do not discriminate on the basis of race, color, national origin, religion, gender expression, gender identity, sex, age, ancestry, marital status, protected veteran and military status, disability, medical condition, sexual orientation, or any other status protected by applicable law. We are committed to leveraging diverse backgrounds, perspectives, and experiences to create opportunities for our colleagues and our business. ## More open roles at MUFG - [Analyst, ABS Origination-Securitized Products Group](https://www.jorb.ai/jobs/69e8e4c3eda5db313737e7c2.md) — New York, posted 22h ago - [Analyst, Quantitative Analyst - Risk Analytics Group](https://www.jorb.ai/jobs/69e0f73454e655f1f1e4260a.md) — London, posted 6d ago - [Junior Java Developer](https://www.jorb.ai/jobs/69e113668fe112236ed8424d.md) — New York, posted 6d ago - [Portfolio Management Analyst](https://www.jorb.ai/jobs/69d92ad20872ddd61b2e3110.md) — London, posted 12d ago - [Strategy and Business Development Intern](https://www.jorb.ai/jobs/69d37ede2fe5a14585d282de.md) — Singapore, posted 16d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/69795abd45dd9b70eb8cd31f