# Customer Engineer [Applied Materials](https://www.jorb.ai/firms/applied-materials.md) · Singapore · [Electrical Engineering](https://www.jorb.ai/jobs/electrical-engineering.md) Applied Materials is hiring a Customer Engineer in Singapore. Posted 2025-12-12; applications close 2026-02-10. **Apply**: https://careers.appliedmaterials.com/careers/job/790312522158 Posted 4mo ago. ## Role details ## About Applied Materials Applied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips—the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that connect our world, such as AI and IoT. If you want to push the boundaries of materials science and engineering to create next-generation technology, join us to deliver material innovation that changes the world. ## Location Singapore, SGP ## What We Offer You’ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible while learning every day in a leading global company. Visit our Careers website to learn more. ## Benefits Applied Materials cares about the health and wellbeing of our employees. We’re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. ## Position Overview As a Field Service Engineer (Customer Engineer) at Applied Materials, you serve as the direct liaison with customers, collaborating to install, maintain, and upgrade equipment. You’ll use digital analytics for troubleshooting and apply basic diagnostic techniques to assess and address technical issues. Your responsibilities include performing preventative and corrective maintenance on systems such as electrical, vacuum, mechanical, plasma, hydraulic, and gas systems. Additionally, you’ll coordinate and communicate directly with customers to ensure smooth operations and exceptional service. ## Key Responsibilities - Performs all standard service activities through Tier I unassisted; performs standard Tier II with assistance; able to perform routine preventative maintenance within established timeframes; completes quality repairs. - Responds to fab issues by communicating with other engineers and participating in escalation conference calls; verifies operational quality of system equipment unassisted; assists senior engineers as needed. - Follows all checklists and procedures and ensures correct revisions of procedures and schematics are available prior to performing work. - Strives to perform best-known methods (BKM); uses knowledge management systems; follows all IP guidelines. - Able to diagnose and resolve recurring technical problems; demonstrates consistent ability to execute escalation plans; resolves day-to-day issues; exposure to systemic issue resolution; supports the preparation and delivery of technical issues to internal and external stakeholders; reads circuit diagrams with minimal aid; supports a single primary product and platform; executes projects to reduce costs and increase uptime. - Applies diagnostic techniques and uses documentation and test equipment with assistance from senior engineers (Testing); diagnoses and resolves technical problems (Corrective maintenance); uses training and experience to identify process, software, or hardware-related system problems (Predictive maintains). - Assumes responsibility for complete customer satisfaction within the work area; assists in planning, communicating, and coordinating support plans with customer management; complies with all safety procedures and consistently demonstrates safety as a value. ## Other Requirements This is a physically demanding position that often requires extensive walking, standing for extended periods, working in tight spaces, bending, squatting, twisting, kneeling, reaching, climbing stairs and ladders, lifting up to 35 lbs., ability to distinguish colors, and the ability to work in a noisy environment. The role involves use of hand and power tools and, because it generally involves working in a clean room, requires appropriate Personal Protective Equipment such as coveralls, hoods, booties, safety glasses, gloves, respirators, chemical aprons, and face shields. ## Functional Knowledge - Established skills to perform a range of day-to-day activities. ## Business Expertise - Understands how the assigned duties relate to others in the team and how the team integrates with others in the discipline. - Assumes responsibility for full customer satisfaction, assuring excellent relations within the assigned area. ## Leadership - No supervisory responsibilities; manages own workload. ## Problem Solving - Recognizes and solves typical problems that can occur in own work area without supervisory approval; evaluates and selects solutions from established options. ## Impact - Impacts own team through the quality of the services or information provided; follows standardized procedures and practices and receives regular but moderate supervision and guidance. ## Interpersonal Skills - Uses communication skills to exchange information. ## Additional Information **Time Type:** Full time **Employee Type:** New College Grad **Travel:** Yes, 10% of the time **Relocation Eligible:** No Applied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. ## More open roles at Applied Materials - [Manufacturing Engineer (Entry-level)](https://www.jorb.ai/jobs/69e8725abd11c075eed1a296.md) — Singapore, posted 22h ago - [Manufacturing Technician (Testing)](https://www.jorb.ai/jobs/69e1a9bfd4cd49df54b89bf2.md) — Singapore, posted 5d ago - [Manufacturing Technician (4pm - 1.30am)](https://www.jorb.ai/jobs/69e1f5e01df4fc83efe9e2ad.md) — Singapore, posted 5d ago - [Smart Metrology Engineer](https://www.jorb.ai/jobs/69e1a9bfd4cd49df54b89bf3.md) — Singapore, posted 5d ago - [Customer Engineer II (iTeam -PDC)](https://www.jorb.ai/jobs/69e0bee58ff0d34614c8bc31.md) — Singapore, posted 6d ago --- Updated: 2026-04-22 Canonical: https://www.jorb.ai/jobs/6957af6590d94903f897e606