# Associate Relationship Manager - Hang Seng Bank (HK)

[HSBC](https://www.jorb.ai/firms/hsbc.md) · Hong Kong · [Retail Banking](https://www.jorb.ai/jobs/retail-banking.md)

HSBC is hiring a Associate Relationship Manager - Hang Seng Bank (HK) in Hong Kong. Posted 2025-11-21; applications close 2026-06-25.

**Apply**: https://mycareer.hsbc.com/en_GB/external/PipelineDetail/Associate-Relationship-Manager-Hang-Seng-Bank-HK/279378

Posted 6mo ago.

## Role details

## Overview

Job ID 0000LLRV | Location: Mongkok, Hong Kong | Area of interest: Branch and Retail Banking | Job type: Permanent - Full Time | Work style: Office

Join Hang Seng to make a real impression in retail banking. We offer opportunities, support, and rewards to help you grow. Hang Seng’s Retail Distribution focuses on personal wealth management and financial services, serving both affluent and mass customers through our extensive branch network and wealth management initiatives. Our branch network includes around 254 branches and automated banking centres, with approximately 50 Prestige Banking Centres for high-end personal customers, serving a broad segment of Hong Kong’s adult population.

Note: The primary location shown in a job posting does not necessarily reflect the work location; the final branch placement is determined by RSS Management. We are currently seeking a high-calibre professional to join our team as Associate Relationship Manager to undergo structured training and develop a wide spectrum of retail banking product knowledge, paving the way for career advancement as a Relationship Manager.

## What We Offer

  
- Attractive basic salary
  
- Healthcare insurance coverage for you and your family
  
- Retirement benefit scheme with employer’s contribution
  
- Employee Share Purchase Plan
  
- Work-life balance: 24 days paid annual leave plus other leave entitlements (e.g., birthday, marriage, maternity and paternity, study, volunteer work)
  
- Preferential staff housing loan rate up to 100% of property valuation or purchase price
  
- Recognizable corporate training and development program
  
- Progressive career advancement opportunities

## Principal Responsibilities

  
- Provide quality customer service to retail customers in the branch network
  
- Proactively identify customer needs and offer appropriate banking services and solutions
  
- Participate in promotional campaigns to acquire new business and strengthen customer loyalty
  
- Maintain awareness of operational risks and adhere to relevant policies and guidelines

## Requirements

  
- University degree / Associate degree, or HKCEE / HKDSE holders
  
- Minimum 1.5 years direct sales experience in the banking industry. Applicants from any financial services firm (including insurance or independent financial advisory) will be considered
  
- Hold or attain appropriate professional and regulatory qualifications (IIQE Paper 1, 2, and 3 are mandatory; HKSI Paper 1, 7, and 8 preferred) and meet the competency requirements to carry out regulated activities as defined by the Regulator
  
- Strong service and sales orientation; self-motivated with good communication skills
  
- Proficiency in English and Chinese; Putonghua proficiency is an advantage
  
- High level of customer centricity with dedication to delivering exceptional service
  
- Ability to manage complex interactions effectively
  
- Strong situational awareness; eagerness to learn; able to work in an Agile environment
  
- Professional qualifications such as Enhanced Competency Framework (ECF) and/or Certified Banker (CB) from HKIB are advantageous
  
- Work location is subject to change and decision by Line Management upon joining
  
- Employment is subject to Mandatory Reference Checking Scheme (MRCS) requirements

## Application & Other Details

When applying, please submit a full resume and attach appraisal reports for the last two years. For internal applicants with less than twelve months in their current role, Manager’s endorsement is required and should be enclosed with the application.

Issued by Hang Seng Bank Limited

Learn more at: www.hangseng.com/careers | https://www.linkedin.com/company/hang-seng-bank/

## Applying to this role

This Associate Relationship Manager - Hang Seng Bank (HK) role at HSBC runs through the firm's own careers portal and expects a CV and cover letter written specifically for the posting, not a portable submission carried across firms. Jorb AI's application agent tailors a CV and cover letter from your background to this posting and tracks the role alongside the rest of your applications.

[Tailor this application](https://www.jorb.ai/signup?ref=job-atom&firm=hsbc&job=692062a01faff996aa847df6)

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Updated: 2026-05-26
Canonical: https://www.jorb.ai/jobs/692062a01faff996aa847df6
