How Intercom interviews
Intercom's engineering hiring blog centres the process on a take-home build called Minicom – "a smaller version of the Intercom Messenger" – followed by pairing sessions with Intercom engineers and a demo in which the candidate explains the product and design decisions and what they would build next with more time.
A separate culture contribution stage is framed by the interviewer as "I'm not going to ask you any technical questions, what is important is figuring out what kind of contributions you'd make to how we work", and runs against Intercom's five engineering principles using the Situation–Behavior–Impact framework. The on-site portion is run from Dublin.
The take-home is a real build, not a timed coding screen, so most of the time cost sits outside scheduled slots: a candidate is committing several focused evenings to build, polish and prepare a demo before the on-site, against a process that intentionally mimics how Intercom ships rather than testing leetcode recall.
